Shipping Policy
1. Shipping Coverage
EliteBrew ships exclusively within the European Union. We work with trusted EU logistics partners to ensure fast, secure, and reliable delivery.
2. Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays are processed on the next business day.
3. Delivery Time
Estimated delivery times vary by destination:
EU Standard Shipping: 2–5 business days
Remote or island locations: up to 7 business days
Delivery times are estimates and may vary due to external factors such as carrier delays, weather conditions, or peak periods.
4. Free Shipping
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6. Delivery Partners
We ship using reputable European carriers to ensure safe handling of premium coffee machines and accessories.
7. Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery at:
WhatsApp: +4915236939055
Include your order number and clear photos of the issue so we can assist you quickly.
8. Incorrect Address
Please ensure your shipping address is correct at checkout. EliteBrew is not responsible for delays or losses caused by incorrect or incomplete address information provided by the customer.
9. Contact Us
For any shipping-related questions, feel free to contact our support team:
WhatsApp: +4915236939055